1. Introduction
The YM Interiors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website theyminteriors.com (the “Site”) and engage our services.
2. Information We Collect
a) Information you provide:
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When you contact us via enquiry forms, consultation forms, email or telephone, we may collect your name, email address, phone number, address, project details, design preferences, photographs of premises or other property.
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If you engage our Services, we may collect further project-specific information (site measurements, access times, contractor details, budget, etc.).
b) Information automatically collected:
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When you visit the Site, we may collect certain technical data automatically: IP address, browser type, device type, pages visited, referral URL, time stamps, cookies and similar tracking technologies.
3. Use of Your Information
We may use your information for:
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Providing and personalising our Services to you.
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Communicating with you regarding your enquiry, project status, bookings, payment, delivery, installations.
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Improving our Site, marketing our Services, analysing usage patterns.
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Complying with legal obligations, preventing fraud or misuse of our Site or Services.
4. Sharing Your Information
We will not rent or sell your personal data to third parties. We may share your information with:
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Service providers, suppliers, contractors engaged by us to deliver the Services (e.g., furniture suppliers, installers). They will be bound by confidentiality.
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Third-party analytics providers or advertising partners (only aggregated or anonymised data unless you have consented).
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Legal or regulatory authorities if required by law.
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
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Enable the functionality of the Site.
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Analyse Site usage and performance.
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Provide targeted marketing (with your consent, where required by law).
You may disable cookies via your browser settings, but this may affect your experience on the Site.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and where we have a valid business reason.
7. Security of Your Information
We use appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration or disclosure. However, no internet transmission is 100 % secure—so we cannot guarantee absolute security.
8. Your Rights
Depending on your location you may have rights under applicable law including:
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Right to access the personal data we hold about you.
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Right to request correction or deletion of your data.
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Right to restrict or object to our processing of your data.
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Right to data portability.
If you wish to exercise any of these rights, please contact us as below. We will respond within the time required by law.
9. International Transfers
If your data is transferred outside your country of residence (for example to service providers in other countries), we will ensure appropriate safeguards are in place. By using our Site or engaging our Services you consent to the transfer.
10. Children’s Privacy
Our Site and Services are not directed to persons under the age of [18]. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it.
11. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the updated policy.